Norstar? Avaya? How do I buy a business phone system?
Let’s say it again, “Lines, stations, and voicemail.” This is the basis for all business phone system purchases. If your salesperson is thorough, he will discuss each of these elements with you.
1. How many incoming telephone lines will your business need?
2. How many telephone stations will there be at the business?
3. Do you need voice mail?
How many telephone lines do I need?
Let’s take one step back before we answer this question. First of all what is a telephone line? A telephone line allows your business to make and receive telephone calls. Each telephone line has an assigned phone number(s) (e.g. 555-555-5555) that allows other people to call your business. Telephone lines are provided by your service provider and are connected directly to a telephone or business telephone system at your place of business. Types of telephone lines that you will encounter include analog, digital, and VoIP (see blog post “What kinds of lines can I add to a phone system?).
